Legal & Compliance
Accessibility Grievance Mechanism for Persons with Disabilities
In compliance with the referenced SEBI circular dated July 31, 2025, Money Purse Finserv LLP has established a grievance mechanism for accessibility-related complaints from persons with disabilities (PwDs).
Dedicated Channels
- Email: contact@moneypurse.in
- Helpline / Principal Officer: Mr. Naik Raise Basha, +91 7997552525
- Operational hours: Monday to Friday, 10:00 AM to 5:00 PM
- Web form: To be updated
Process and Timelines
- Accessibility-related grievances will be acknowledged within 2 working days.
- Resolution or response will be provided within 15 working days.
- Where a complex issue requires additional time, the extended timeline will be clearly communicated to the complainant.
Escalation
- Level 1 – Nodal Officer: Mr. Pathri Sai Krishna | contact@moneypurse.in | +91 7997552525
- Level 2 – Principal Officer / Investment Adviser: Mr. Naik Raise Basha | contact@moneypurse.in | +91 7997552525